Why is completing my profile important on BidHelp?
Completing your profile is crucial to access all the tools and features offered by BidHelp. It ensures a personalized and efficient user experience.
What details do I need to provide during registration?
Registration requires your name, phone number, email ID, company name, GST number, location, website, and contact person details.
Can I edit my profile after registration?
Yes, you can edit all profile details except the GST number.
What level of access does a complete profile provide?
A complete profile grants full access to all BidHelp features, including advanced search, bid management, and notification services.
How secure is my personal information on BidHelp?
BidHelp prioritizes user data security and confidentiality, employing robust measures to protect personal information.
Is GST number mandatory for all users?
No, registration without a GST number is possible, though it may limit access to certain features.
What happens if my GST details change?
You should update your GST details in your profile as soon as possible to ensure continued access to all relevant features.
Can multiple users access a single BidHelp account?
Yes, depending on your subscription plan, multiple users can access a single account, with limits on simultaneous logins.
How often should I update my profile information on BidHelp?
It's advisable to update your profile whenever there are changes in your business details or contact information.
Can I have multiple profiles under one account for different team members?
Yes, depending on your subscription plan, you can set up multiple profiles for different team members under one account.
What if I forget my login details?
You can recover your account using the email or phone number provided during registration.
Is it possible to transfer my account to another user?
Account transfers are not typically permitted; however, you can contact customer support for special requests.
How do I deactivate my account?
You can request account deactivation by contacting customer support.
How often should I change my password for security?
It's recommended to change your password periodically, especially if you suspect any security breach.
Does BidHelp offer two-factor authentication for added security?
As of now, BidHelp does not offer two-factor authentication, but it's a feature under consideration for enhanced security.
Can I restrict access to sensitive information within my BidHelp account?
Yes, BidHelp allows you to set access levels and permissions to control the visibility of sensitive information.
What steps should I take if I suspect a security breach in my account?
Immediately change your password and contact BidHelp’s support team if you suspect any unauthorized access or security breach.
